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Thinkwise QSM Benchmark

On the Thinkwise website there are couple of documents available in the menu ‘Whitepapers & research’. There is not one single whitepaper available, for this review the QSM Benchmark is selected. The findings from this review are solely based on this benchmark report. It is possible that other reports and information on the Thinkwise website present a different view on the findings presented here.


Benchmark Review

The results are presented in metrics; quality and effort & productivity compared to size. The eight projects are in different industries. The overall results show that Thinkwise is performing much better (details on the results can be found in the video) than the market average on productivity, team size, quality and process productivity.  The Thinkwise unique innovative concept is based on a graphical model: the blue print. This is a triggering statement, but in the report there is no further information about this unique blue print concept and what it contributes to the results of the benchmark. This is an important omission. The benchmark is presenting a lot of data without information about the concept and approach.


Additional case information per project would have been helpful to get a better understanding of what is causing the results. Although it is very brief, they do talk about project management, expectation management and risk management.

In the following video presentation a detailed reflection is presented on:

  • Benchmark highlights
  • Findings and presentation of the effort and productivity metrics
  • Findings and presentation of quality metrics
  • How to use comparison with best practices and market averages
  • What ‘The Forrester Wave™’ says
  • Recommendations
Review on the QSM Thinkwise benchmark retrieved from www. thinkwisesoftware.com on 7th of October 2019. Presentation is author’s one work for this blog/assignment.

Overall an interesting report that requests some more information about the platform and the Thinkwise projects for further review. Besides the available information on the Thinkwise website, reference customers visits can be a valuable resource for further decision making.


Reference list

Baker, B. (2018). Project Quality Management Practice & Theory. American Journal of Management, 18(3).

Cox, S. A. (2014). Managing information in organizations: A practical guide to implementing an information management strategy. Macmillan International Higher Education.

Dechow, N., & Mouritsen, J. (2005). Enterprise resource planning systems, management control and the quest for integration. Accounting, organizations and society, 30(7-8), 691-733.

Handelsblatt. (n.d.). Retrieved from https://www.handelsblatt.com/today/companies/programmed-for-disaster-lidl-software-disaster-another-example-of-germanys-digital-failure/23582902.html accessed 6th of October 2019.

Maylor, H. (2010), Project Management (4th Edition), Pearson Education Ltd.

Rymer, J. R., & Koplowitz, R. (2019). The Forrester WaveTM: Low-Code Development Platforms For AD&D Professionals, Q1 2019. Forrester. Retrieved from https://reprints.forrester.com/#/assets/2/108/RES144387/reports. Accessed 6th of October 2019.

Thinkwise. Thinkwise Benchmark Report. https://offers.thinkwisesoftware.com/en-gb/qsm-rapport-download-page?_ga=2.78723734.383131777.1531727008-1486568597.1514907518&_gac=1.145041792.1530879369.EAIaIQobChMIzPD9g7qK3AIVAojVCh0nzQzTEAAYAiAAEgLT7vD_BwE accessed 7th of October 2019.

Wagner, E. L., & Newell, S. (2004). ‘Best’for whom?: the tension between ‘best practice’ERP packages and diverse epistemic cultures in a university context. The Journal of Strategic Information Systems, 13(4), 305-328.